Trados Enterprise: Concurrent usage counter is not showing the actual number of simultaneous users
000017555|3/25/2022 5:23 PM
Scope/Environment
Trados Enterprise
Symptoms/Context
The Concurrent usage counter is only showing 1 user as currently logged into the tenant despite having multiple users logged in.
Resolution
The Concurrent usage value only gets modified by, or takes into consideration, the users that are currently in an active interaction with a project or resources. Simply being logged into the tenant doesn't modify the value. However, creating a project, modifying a workflow, editing a TM or a Translation Engine, etc. will have an impact on the Concurrent usage value.
Root Cause
The Concurrent usage doesn't count the logged users but the users who are actually having interactions with a project or resources.