Opening a PowerPoint document will cause Trados Studio to crash, shutdown or close without any error message.
000015175|6/6/2021 10:34 PM
Scope/Environment
Trados Studio
Symptoms/Context
Opening a PowerPoint document will cause Trados Studio to crash, shutdown or close without any error message.
Resolution
Upgrade Studio to the version 2021 SR1 CU4 which fixed the issue. Or use the workaround to change the Formatting display style option into Show all tags but do not show formatting from File > Options > Editor.
Root Cause
Long font names used in the file, for example Bahnschrift SemiLight SemiCondensed. Issue has been addressed as defect CRQ-18496 by the development team in Studio 2021 SR1 CU4.