When trying to login with your RWS Account credentials in Trados Live, the following message appears: 'You don't have permissions for this account.'
000014589|1/5/2022 11:11 AM
Scope/Environment
Trados Live
Symptoms/Context
When trying to login with the RWS Account credentials in Trados Live, the following message appears: You don't have permissions for this account.
Resolution
1. Ask your Trados Live Administrator to provide you a specific role in the Language Cloud account. Administrator or other user roles that are available, depending on the type of subscription you are using. You can ask the Administrator of the account to remove and re-add your user to the Language Cloud Account. See this article: How to add users in an Trados Live (Essential, Team, Translation Management) account