SDL TMS - Costs missing from Vendor Assigned Job Summary page and Job Quote Report
000013989|6/29/2022 6:44 PM
A Vendor user logs in to TMS and views a Job Summary page for a Job that is fully assigned to their Vendor.
Upon viewing the Job Summary Page, the job costs are not shown. Also, when a Job Quote Report is triggered this is not showing the costs in the Excel File:
The resolution was down to a configuration change in the Job Cost Formula used by the Configuration, this was changed to use the SUM_TASKS_LP cost variable rather than the standard SUM_TASKS one.
If this does not resolve the issue, it may be that all tasks are not correctly assigned. Are there tasks in the Job which are not pre-processed? If there are, this could be a cause and may be fixed with a configuration update. Please raise a case with RWS for investigation in these instances.
This is most likely to be Configuration of the Job Cost Formula in the TMS Configuration.
A check needs to be made to see what Cost Variables are in use within this formula as some variables do not support Vendor Assigned jobs.