SDL WorldServer - the WorldServer documentation links lead to an error page - 'HTTP Status 404' or 'Oops and error occured'
000010648|8/23/2019 5:04 PM
There are two issues:
1- Issue #1: In WorldServer version 11.4.1., in the Legacy Home page and in the Useful Links section, click on
WorldServer Product Documentation - Links to the WorldServer Product Documentation.
2- The Documentation page will open up. Click on any of the links, i.e.e Administration Guide. A separate window leading to error HTTP Status 404 will appear:
3- Issue #2: When changing the language of your User Interface in Tools > Personal Preferences to any other language but engli, in any WorldServer versions, when clicking on any links, the error Oops and error occured appears. Here is an example from the german UI:
This erroneous behavior is related to Jira defect CRQ-14021
There is currently no disposition for this defect. For all Worldserver versions with the exception of 11.4.0 and 11.4.1.., the current workaround is to use the english User Interface to access the documentation links. Unfortunately other languages do not work in any 11.x. versions. We will update this article once the issue is fixed.