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WorldServer - Error when segmenting a DOCX file - Cannot find central directory
Article Number:
000009081
|
Last Updated:
1/21/2019 2:33 PM
Scope/Environment
SDL WorldServer
Symptoms/Context
A DOCX file fails at the
Segment Asset
step with this error:
Cannot parse asset data. Details: com.idiominc.ws.filters.FilterParseException: Cannot find central directory
Resolution
Replace the source file in the source folder in
Explorer
with a correct DOCX file that can be opened and complete the Autoerror.
Alternatively, submit the correct file to a new project and cancel the current project in Autoerror.
Root Cause
The source DOCX file is corrupted and cannot be opened in Microsoft Word. This is the error when trying to open the DOCX file in MS Word:
Reference
These articles might be relevant:
WorldServer and Trados Studio - error at segmentation of PPTX file - Cannot find central directory
Trados Studio - when opening a PPTX file, the error 'Cannot find central directory' appears
Trados Studio - Cannot find central directory when opening a Microsoft PowerPoint file for translation
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