SDL Web 8.1.1: View on Site feature does not work in Chrome

Article Number:000006841 | Last Updated:4/12/2018 8:08 PM

Scope/Environment

SDL Web 8.1.1

Symptoms/Context

The View on Site feature is not functional with the Chrome Browser and SDL Web 8.1.1.
After clearing all browser data the first time, the 'View on Site' functionality will work.
However, after closing and re-opening the browser the issue returns. This behavior is consistent.

A JavaScript error is observed in the browser console

Uncaught ReferenceError: ko is not defined knockout.bindinghandlerjs:1

Resolution

Hotfix CME_8.1.1.9491 resolves the issue.

Please refer to KB article: Where can I find hotfixes for SDL Tridion/Web?

The issue does not happen with SDL Web 8.5.

Root Cause

The issue is caused by a Knockout binding handlers dependency issue.

Reference

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