(1) The error message includes reference to the WorldServer plugin
If the complete error message is:
Could not find any resources appropriate for the specified culture (or neutral culture) on disk.
baseName: Sdl.TranslationStudio.Packaging.Convertors.WorldServer.plugin locationInfo: <null>
fileName: Sdl.TranslationStudio.Packaging.Convertors.WorldServer.plugin.resources
Go to this knowledge article: Error message when trying to open a package SDL Trados Studio 2019 SR1: Could not find any resources appropriate for the specified culture on disk.
(2) Reset Studio Settings
If there is no reference to the
WorldServer plugin:
- Close all RWS applications.
- Go to the following folder: NOTE: If you do not find this folder, make sure that these files are not hidden. See KB article Showing hidden files, folders and extensions on Windows operating systems
- For Trados Studio 2015: Windows 7/8/10: C:\Users\%USER_NAME%\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0
- For Trados Studio 2017: Windows 7/8/10: C:\Users\%USER_NAME%\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0
- For Trados Studio 2019: Windows 7/8/10: C:\Users\%USER_NAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0
- For Trados Studio 2021: Windows 7/8/10: C:\Users\%USER_NAME%\AppData\Roaming\SDL\SDL Trados Studio\Studio16
- For Trados Studio 2022: Windows 7/8/10: C:\Users\%USER_NAME%\AppData\Roaming\Trados\Trados Studio\Studio17
- Rename the following XML files (for example, add an underscore before/after the file name):
BaseSettings.xml
Plugincache.xml
UserSettings.xml
- Restart Studio.