You have successfully installed Microsoft Office via the Click-To-Run installation method. When you try to preview a file in Trados Studio in Editor view, the Realtime Preview displays an error message and does not work.

 

If you have installed a Microsoft Office version via the Click-To-Run installation method, the Realtime Preview in Studio does not work. This does not affect other preview methods (such as the standard preview). The Realtime Preview, however, only works when using the MSI installer and the following versions of Microsoft Office:
 

Version	MSI Installer	Click-to-Run Installer (Web-Based)
Microsoft Office 2010 - Professional	Realtime Preview Available	Realtime Preview not Available
Microsoft Office 2010 - Business	Realtime Preview Available	Realtime Preview not Available
Microsoft Office 2010 - Home and Student	Realtime Preview Available	Realtime Preview not Available
Microsoft Office 2013 - Professional	Realtime Preview Available	Realtime Preview not Available
Microsoft Office 2013 - Business	Only Click-to-Run installer is delivered by Microsoft.  Realtime Preview not Available	Realtime Preview not Available
Microsoft Office 2013 - Home and Student	Only Click-to-Run installer is delivered by Microsoft.  Realtime Preview not Available	Realtime Preview not Available
Microsoft Office 2016/ Office 365	Realtime (Embedded) Preview not Available. HTML preview and Microsoft Word preview Available.	Realtime Preview not Available

Embedded preview opens a window in which the translated document can be found as it will be seen in Word. This preview highlights the current selected segment from the translation. However, it is very reliant on the installed version of Microsoft Office Word, so it will not work if Microsoft Office Word is not installed or an incompatible version of Microsoft Office Word is installed (for example, Microsoft Office 2003 or Microsoft Office 2016/ Office 365).

The Development team are aware of this problem and are working on a solution. Until a permanent solution is in place, follow the workaround described in the Resolution section below.
 

Workaround 1: Preview document in the native application (standard preview)

• How to use standard preview in SDL Trados Studio 2014/2015/2017/2019 (several possibilities):
  1. Click the preview button on the Quick Access Toolbar (last button on the right hand side), or
  2. Press [Ctrl + Shift + P] or [Alt + 4], or
  3. Use File > Print & View > View In > MS Word/Excel/PowerPoint as Target.
• How to use standard preview in SDL Trados Studio 2011 (several possibilities):
  1. Press [Ctrl + Shift + P], or
  2. Use File > Print & View > View In > MS Word/Excel/PowerPoint as Target.

Workaround 2: MSI-based installation instead Click-To-Run of Microsoft Office

• For Microsoft Office 2010 users:
  • Uninstall the Microsoft Office version that was installed via the Click-To-Run installer and install the Microsoft Office MSI-based edition.
  • To do this, follow the steps described by Microsoft: Click-to-Run: Switch to using an MSI-based Office edition.
• For Microsoft Office 2013 users:
  • Microsoft Office 2013 Professional is the only version with an MSI installer for Microsoft Office 2013. Editions such as Microsoft Office 2013 Business and Microsoft Office 2013 Home Edition come with a Click-To-Run installer (see table in the Explanation section above).