You have bought an upgrade of your Trados Studio or Passolo license, or you are entitled to it because you have a valid Support and Maintenance contract at the time of release of these products. However, you do not know how to upgrade your license, or when you check your Account, you cannot find the relevant license. To navigate quickly to the relevant part of this article, click one of the following links:
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Upgrade from 2021 to 2022 IMPORTANT:
1. Deactivate your 2021 license. Refer to articles Online deactivation of a Single User License for Trados Studio 2015 and later (single user license) or Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
2. Log into your Account.
3. Go to Products & Plans > Licenses.
4. Click on Click here to upgrade your license:
5. A new screen will appear with all available upgrades. Search for the license you would like upgrade and click on Upgrade/Upgrades:
A new window will appear, advising that the current license will be replaced with the new one.
6. In order to make this switch select Process Upgrade.
7. Now go back to Products & Plans > Licenses to find the new license.
8. In case this hasn't happened yet, you can install Studio 2022 on your computer. You can find the installer you need in your account, under Products & Plans > Downloads. 9. Activate the new license in Studio 2022. Refer to article Online activation of a Single User License for Trados Studio 2021 and older (single-user license) or the Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
Upgrade from 2019 to 2021 IMPORTANT:
1. Deactivate your 2019 license. Refer to articles Online deactivation of a Single User License for Trados Studio 2015 and later (single user license) or Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
2. Log into your Account.
3. Go to Products & Plans > Licenses.
4. Click on Click here to upgrade your license:
5. A new screen will appear with all available upgrades. Search for the license you would like upgrade and click on Upgrade/Upgrades. A new window will appear, advising that the current license will be replaced with the new one.
6. In order to make this switch select Process Upgrade.
7. Now go back to Products & Plans > Licenses to find the new license.
8. In case this hasn't happened yet, you can install Studio 2021 on your computer. You can find the installer you need in your account, under Products & Plans > Downloads. 9. Activate the new license in Studio 2021. Refer to article Online activation of a Single User License for Trados Studio 2021 and older (single-user license) or the Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
IMPORTANT:
Upgrade process1. Deactivate your 2017 license. Refer to articles Online deactivation of a Single User License for Trados Studio 2015 and later (single user license) or Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
2. Log into your Account.
3. Go to Products & Plans > Licenses.
4. Click on Click here to upgrade your license:
5. A new screen will appear with all available upgrades. Search for the license you would like upgrade and click on Upgrade A new window will appear, advising that the license is lost and replaced with the new one. 6. In order to make this switch select Process Upgrade.
7. Now go back to Products & Plans > Licenses to find the new license.
8. In case this hasn't happened yet, you can install Studio 2021 on your computer. You can find the installer you need in your account, under Products & Plans > Downloads. 9. Activate the new license in Studio 2019. Refer to article Online activation of a Single User License for Trados Studio 2015 and later (single-user license) or the Online activation and deactivation of a Network License for Trados Studio 2015 and later (network license) for details.
Upgrade from 2015 to 2017IMPORTANT:
Upgrade process
If this article has not solved your issue or if you require assistance, contact the RWS Support Team:
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For the upgrade process to your most recent version in our fulfilment system to be triggered, you need to perform a few simple steps: depending on the version you are currently using and the version you want to upgrade to, there are a few steps required to receive the upgrade license. NOTE: When you upgrade your license, you replace your old version license with a new version license. RWS recommends to always use the most recent version of the software. |